Privacy Policy
The one thing to know first: Court Split is a tool for organising recreational pickleball — scheduling games, recording matches, an Elo ladder, and splitting court costs. Court Split never holds, pools, processes, or settles your money. When you split a court fee we only show a UPI link that opens your own bank/UPI app, and let the organiser tick “paid”. We do not collect your card, bank-account, or UPI PIN, and no money passes through us.
Court Split (“we”, “us”) is operated by Naveen B, Rajendranagar, Hyderabad 500005. We are the Data Fiduciary for the data described here under India’s Digital Personal Data Protection Act, 2023 (the “DPDP Act”). This policy applies to the Court Split app and our pages at https://courtsplit.app.
1. Who this is for
Court Split is intended for users aged 18 and over. Features that put you in contact with people outside your own group (“open games”) are restricted to verified adults — see Section 8.
2. What data we collect
We collect only what we need. We do not sell your personal data and do not use it for third-party advertising.
Information you give us
- Name & profile photo — from your Google or Apple sign-in; shown to your group-mates and on game/match records.
- Email address — from Google/Apple sign-in; identifies your account and lets us send important service messages.
- A guest’s email address — optional; when you record a match with someone who doesn’t use Court Split, you may add their email address. We store it only so that person can claim those games if they later sign up, and we do not share it with third parties.
- UPI ID (VPA) — optional, only if you add one so group-mates can pay you back for a shared court fee. This is the only payment-related identifier we store; we never store card or bank details.
- Skill self-assessment — a one-time beginner/intermediate/advanced choice that seeds your starting ladder rating.
- Date of birth — only if you opt into open games; captured once, used solely to confirm you are 18+ (the “age gate”). It is never shown to other users.
- Content you create — groups, games, RSVPs, match scores, reactions, badges, cost-split entries, feedback, and any reports you file.
Created by using the app — your Elo rating & match history, group/ game/event records, cost-split records (who owes what, the host-supplied UPI link, and a manual “paid/unpaid” status — no transaction is processed by us), and safety records (blocks, reports, account freezes).
Collected automatically — device & technical data (app version, a per-device identifier, push token, IP address, basic logs) to deliver notifications and keep the service secure; and the venue/area you choose, to show relevant games. In open games, and only after you grant the device location permission, we read your precise location to find and sort games near you — you can decline or revoke that permission in your device settings and every other feature keeps working. We use Sentry for crash reports and performance diagnostics, and PostHog for pseudonymised in-app usage analytics (screens viewed, features used) — both linked to your account, used to find and fix bugs and improve the app, never to build advertising profiles. We do not track your location in the background or when the app is closed, and we do not collect your contacts, photos (beyond your profile picture), health, or biometric data.
3. Why we use it
To create and secure your account; run scheduling, RSVPs, matches, the ladder, events and badges; show shared cost-splits and the UPI link you choose to share; send notifications you’ve enabled; keep the community safe; comply with law; and improve the app. Under the DPDP Act we rely on your consent (given at sign-up and when you opt into features) and on legitimate uses permitted by the Act. You can withdraw consent at any time (Section 9).
4. Payments & cost-splitting (non-custodial)
Court Split is not a payment app and not a payment aggregator. When a group splits a court fee we display a UPI deep link that opens the payer’s own UPI/bank app; the payment happens directly between you and the other person. We store only the amount owed, the UPI ID the recipient chose to share, a manual “paid/ unpaid” flag, and — if the payer types one in — the UPI transaction reference (UTR) for that payment, which we include in the “marked as paid” notification sent to the person being paid. We never receive, hold, pool, route, or settle funds, and never see your card number, bank account, or UPI PIN.
5. Who we share data with
Other users: members of a group you join see your name, photo, skill band, ratings, and the games/matches/splits you share with them. In open games, other players see a reduced card (typically first name and skill band) — not your email, date of birth, or UPI ID.
Service providers who process data on our behalf, under contract, only for the purposes above: Google Sign-In and Apple Sign-In (authentication); Expo and Firebase Cloud Messaging (push notifications); Sentry (crash reporting and performance diagnostics); PostHog (product analytics); and Railway (cloud hosting & database). We do not sell personal data or share it with advertisers.
DUPR (optional): if you connect a DUPR account, we share match data with DUPR Inc. (USA) to power your official DUPR rating — only with your consent, and only for what you turn on. This is described in full in Section 13.
Legal & safety: we may disclose data to authorities when required by a lawful order, to comply with the IT Rules / POCSO / other law, to investigate abuse, or to protect users.
6. Open games & safety
If you use open games you may meet people you don’t already know. You can block and report from inside the app; a reported account may be frozen pending review. Some safety records are kept even after deletion, as the law requires (Section 7). Please use common-sense precautions when meeting anyone in person.
7. How long we keep data & deletion
You can delete your account in the app (Profile → Settings → Delete account), or by emailing support@courtsplit.app from your account email. See our account-deletion page.
On deletion, your name, email, Google/Apple sign-in, and saved UPI ID are permanently removed and your account is closed — this cannot be undone. Games, matches and cost-splits you took part in remain in your groups, shown as “Deleted player”, no longer linked to you, because we can’t erase shared records without rewriting other members’ history.
Some things you wrote are stored outside your account record and are not removed by deletion: the UPI transaction reference on a cost-split row, feedback and survey responses you sent us, and the reason you gave when disputing a match. Separately, if a player added your email address as a guest and you have no Court Split account to delete, email support@courtsplit.app and we will remove it.
Where the law requires it — e.g. the IT (Intermediary Guidelines) Rules, 2021 require retaining certain registration and removed-content records (generally for 180 days) for investigation — we keep the minimum necessary records for that period, under access controls, even after deletion.
8. Children (under 18)
Court Split is not directed to children under 18, and meeting people outside your group is restricted to adults via the age gate. Consistent with the DPDP Act and DPDP Rules, 2025, we do not knowingly use a child’s data for behavioural monitoring, profiling, or targeted advertising, and we do not knowingly allow under-18 users onto open/stranger play. If we learn we collected a child’s data without verifiable parental consent, we will delete it. Concerned a child gave us data? Email support@courtsplit.app.
9. Your rights
Subject to the DPDP Act, you can: access a summary of your data and how we process it; correct or complete it; erase it (Section 7, subject to legal retention); withdraw consent for a feature; nominate someone to exercise your rights on your behalf; and raise a grievance (Section 11) and, if unsatisfied, complain to the Data Protection Board of India. Email support@courtsplit.app from your account email to exercise any right.
10. Security
We protect your data with measures appropriate to the risk, including encryption in transit (HTTPS/TLS), access controls, and token-based authentication. We will notify you and the Data Protection Board of a personal-data breach as required by law.
11. Grievances & contact
Grievance Officer (IT Rules, 2021)
Name: Naveen B
Email: support@courtsplit.app
Address: Rajendranagar, Hyderabad 500005
We acknowledge complaints within 24 hours and resolve them within 7 days — and faster (within hours) for the most serious categories such as content that is sexual, impersonating, or involves a minor, as the IT Rules require.
For data-protection questions specifically, contact support@courtsplit.app. If you’re not satisfied with our response you may complain to the Data Protection Board of India.
12. International transfers
Some service providers may process data on servers outside India. Where we transfer personal data outside India we do so in compliance with the DPDP Act and any restrictions notified by the Government. Sentry (crash reports) and PostHog (usage analytics) process data in the United States; so does DUPR, if you connect it — see Section 13.
13. DUPR ratings & data sharing (optional)
Court Split can connect to DUPR (Dynamic Universal Pickleball Rating), operated by DUPR Inc., a company based in Delray Beach, Florida, USA, so your recreational matches can count towards your official DUPR rating. This is entirely optional — nothing is shared with DUPR unless you choose to connect your DUPR account. Because DUPR Inc. is in the United States, connecting DUPR means some of your data is transferred outside India (see also Section 12).
Two separate choices, each with its own consent. You can give one without the other, and change either at any time in Settings → DUPR:
- Match-result sharing — required for official DUPR ratings. When you connect DUPR and turn this on, we send the DUPR IDs of the players, the match scores, and the date of each eligible match to DUPR Inc. so it can update everyone’s official rating. We do not send your email address for this. In return, DUPR shares back whatever your DUPR consent screen allows — typically your name and current DUPR ratings — which we show on your Court Split profile.
- DUPR promotional emails — optional and completely separate. Only if you opt in, we share your email address with DUPR Inc. (roughly once a quarter) so DUPR can send you its own promotional email. You can turn this off at any time; it is never required to use DUPR ratings.
Turning off match sharing stops all future submissions to DUPR immediately. Matches already submitted stay on DUPR: they were shared while you had consented, each match involves 2–4 players (so it is never yours alone to withdraw), and DUPR Inc. is an independent data fiduciary for its own copy. To change or remove a match already on your DUPR profile, you can contact DUPR directly.
Unlinking your DUPR account (Settings → DUPR) clears your DUPR identity, access tokens, and cached DUPR ratings from Court Split.
Deleting your Court Split account goes further than turning sharing off: in addition to the deletion described in Section 7, we ask DUPR to remove the matches Court Split submitted for you — the right-to-erasure path.
14. Changes
We may update this policy. We’ll change the “Last updated” date and, for material changes, notify you in the app or by email.
Governed by the laws of India.
Contact: support@courtsplit.app